Frequently asked questions

All OWEN sunglasses feature UV400 protection against UVA and UVB rays, helping to protect your eyes from sun exposure. Some models also incorporate polarized lenses to reduce glare and improve visual comfort in bright conditions.

Our lenses are made from durable, lightweight materials selected to suit the characteristics of each model, providing durability, comfort, and UV400 protection.

You can find the specific material listed on each product page.

We use materials such as TR90, acetate, and metal, selected for their durability, lightness, and comfort.

Each material offers different characteristics, so you can find a pair of OWENs that suit your style.

We have a complete guide to help you find your ideal model in the Find Your Style section. You can also write to us at info@theowenstore.com and we will personally assist you.

Always store your glasses in their case, clean them with the included microfiber cloth, and avoid extreme heat and alcohol-based products. Your OWENs will thank you.

Measurements follow the XX-YY-ZZ format (e.g., 52-20-145) and indicate the lens width, bridge width, and temple length in millimeters. You can find them on each product page.

Yes. All OWEN glasses come with a 3-year warranty covering manufacturing defects, in accordance with applicable law. It does not cover damage resulting from improper use or normal wear and tear.

We do not currently offer prescription glasses. However, some of our models, especially those made of acetate, may be suitable for replacing the lenses with prescription ones.

We recommend checking with your optician beforehand to confirm the model's compatibility.

OWEN sunglasses are much more than just sunglasses.

Every order arrives in our exclusive packaging, with a protective case, a microfiber cloth, and little details that make a difference, such as our special card and OWEN stickers.

Everything is carefully crafted so that the experience begins the moment you open the box.

We accept major credit and debit cards, as well as other secure payment methods available during the checkout process.

Choose your favorite OWENs, add them to your cart, and follow the steps to complete your purchase. It's that easy.

As soon as your payment is confirmed, you’ll receive an email with your order details. You’ll also receive tracking updates so you can see where your OWENs are at all times.

You can enter your code on the checkout page before confirming the order. Make sure to apply it before completing the purchase.

In most cases, yes, although some codes may not be compatible with promotional products. Check the terms and conditions of each code before using it.

Yes. OWEN gift cards are a perfect way to get it right. You can choose the amount and personalize the recipient and delivery date. Find them on our gift card page.

If you need to make changes or cancel your order, please write to us at info@theowenstore.com as soon as possible. We will do our best to help you.

We ship to mainland Spain, the Balearic Islands, and all countries in the European Union.

Shipping is free on all orders.

Spain and Portugal: 24–72 business hours.

Other European Union countries: 2–5 business days.

During promotional periods or high demand, delivery times may be slightly extended.

Yes. You will receive emails with your order status and shipment tracking from the moment it leaves until it arrives at your door.

You have 30 days from the receipt of your order to request a return or exchange. Write to us at info@theowenstore.com and we will guide you through the process.

Once the return has been approved, the refund will be processed within 7 business days. Depending on your bank, it may take an additional 1 to 10 days to appear in your account, without prejudice to any legally applicable timeframes.

You can write to us at info@theowenstore.com, send us a message on social media, or use the contact form on our website.

Behind OWEN is a real team, ready to answer your questions and help you with whatever you need.

We love working with like-minded people and brands. Write to us at info@theowenstore.com and let's talk.

We are always looking for new faces to join the OWEN family. Write to us and tell us who you are.